Introduction & Scope
OmniGrowth is a business commercial bundle. This policy describes what we do with personal data of website visitors, people who contact us, and people who buy or enquire about the bundle. Personal data that customers process inside OmniLead or OmniCloser is described in those products’ own privacy notices.
This policy applies to the OmniGrowth website at omnigrowth.eproz.business. It does not replace the privacy notices of OmniLead or OmniCloser. The Effective Date of this policy is 23 August 2026.
Who Is Responsible
EPROZ is the controller for the personal data we process for our own purposes on this website: visitors, people who contact us, cookie and analytics records (where used), and commercial enquiries about the bundle. This policy describes that processing.
For personal data a customer processes inside an included product (initially OmniLead or OmniCloser), that product’s own privacy notice applies. The customer is typically the controller of that data.OmniGrowth does not operate a combined application inbox or lead database. If you are a person whose data a customer has put into an included product, contact that customer or use that product’s published privacy contact.
These roles depend on the actual circumstances of the processing. Where the facts differ from the description above, the allocation of roles under data-protection law follows the facts.
Information We Collect
Information you give us directly
- Contact and enquiry information: name, email address, company name and the contents of messages you send us (including to the privacy address)
- Billing information: billing contact and address, VAT details, subscription and invoice records
- Commercial records: subscription and invoice records for the bundle, where those records are held for this website or the commercial relationship
- Support communications: the messages, tickets and attachments you send us when you ask for help
Data you process through the service
This website does not provide a OmniGrowth application in which customers store leads or conversations. Data processed inside OmniLead or OmniCloser is described in those products’ own privacy notices.
Payment information
When you subscribe to a paid plan, payment card details are handled by our payment processor. We do not store full card numbers on our servers; we may store a payment token, the last four digits of the card, the card brand and your billing address.
Information we collect automatically
- Usage data: pages visited on this website and similar technical events needed to operate and secure it
- Technical data: IP address, browser, device and operating system, and referring URL
- Log and security data: server logs, authentication attempts and security events
How We Use Information
- To provide, operate, maintain and improve the service
- To provide customer support and respond to your requests
- To process billing, manage your subscription and detect fraud
- To secure the service and prevent abuse and security incidents
- To send service emails and, with your separate consent, marketing emails
- To comply with legal obligations and respond to lawful requests
We use this information to operate the website, answer privacy and legal requests, administer the commercial bundle relationship, and comply with law. We do not operate a OmniGrowth application account database on this site.
We do not sell personal data, and we do not share personal data with third-party advertisers for cross-context behavioural advertising.
AI Processing
We do not describe OmniLead or OmniCloser AI processing in this policy. See those products’ own notices.
AI outputs can be inaccurate or incomplete. They are not a substitute for human review where the subject matter matters — see the AI Outputs section of our Terms of Service.
Legal Bases
Where data-protection law such as the GDPR requires a legal basis for the personal data we process as controller, we rely on the following:
- Contract performance: processing necessary to provide the service you signed up for and to administer your account
- Legitimate interests: securing the service, preventing fraud and abuse, improving the product, and establishing or defending legal claims
- Consent: marketing emails and any other processing that requires consent, which you can withdraw at any time
- Legal obligation: tax, accounting and other regulatory requirements that apply to us
Where we act as a processor for a customer, that customer is responsible for having a legal basis for the personal data they put into the service.
You can object to processing based on legitimate interests, or withdraw consent, at any time by contacting us at privacy@eproz.business.
Hosting, Data Sharing & Processors
Where your data is hosted
The OmniGrowth website is hosted on cloud infrastructure in the European Union. Included products (OmniLead and OmniCloser) are separate applications; how they host and process data is described on those products’ own sites and policies.
Sub-processors
We rely on the following categories of sub-processor to handle personal data on our behalf. We require each of them to process personal data only under appropriate data-protection terms. Which of them apply to you depends on the channels and capabilities you enable.
| Category of sub-processor | Purpose |
|---|---|
| Cloud hosting and infrastructure providers | Website hosting, storage and backups |
| Cookie consent platform | Recording and honouring cookie choices on this website |
| Website analytics provider | Measuring how the OmniGrowth website is used, only after analytics consent |
The specific providers within each category, and where they process data, can change over time. You can request the current list, and ask to be told about changes, by contacting us at privacy@eproz.business.
Beyond these sub-processors, we do not sell personal data. We may share data with professional advisors under confidentiality obligations, with authorities where the law requires it, and in connection with a merger, acquisition or sale of assets subject to appropriate protections.
International Transfers
Our website infrastructure is located in the European Union. Where a sub-processor processes personal data outside the European Economic Area, we rely on appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism.
You can ask us for information about the safeguards that apply to a given transfer by contacting us at privacy@eproz.business.
Data Retention
We keep personal data only for as long as we need it for the purposes described in this policy, or for as long as the law requires.
- Website and enquiry records: kept only as long as needed for the purpose they were collected, then deleted or anonymised, unless a longer period is required by law
- Customer data in included applications: This website does not operate an OmniGrowth application or a shared inbox. Visitor and consent records for the website are kept only as long as needed for the purposes described in the Privacy Policy, unless a longer period is required by law.
- Financial records: retained for the period required by applicable tax and accounting law
- Backups: Backups of website systems are kept on a rolling basis and are overwritten in the normal course of operation.
- Server logs and security events: Server logs and security events for this website are retained for a limited period for security, troubleshooting and abuse prevention.
Retention of data inside OmniLead or OmniCloser is controlled in those applications and described in their own notices. This website does not provide an OmniGrowth application from which records can be deleted. You can ask us at privacy@eproz.business for the retention periods that apply to a specific category of data.
Your Rights
Under the GDPR and similar laws you have the following rights over your personal data. Some of them apply only in particular circumstances, and some are subject to exceptions — for example where we have to keep records for tax or legal reasons, or where a request would reveal someone else’s personal data.
- Access: to be told whether we process your personal data and to receive a copy of it
- Rectification: to have inaccurate or incomplete data corrected
- Erasure: to have your data deleted where one of the grounds in the law applies
- Restriction: to have processing limited while a dispute about accuracy or lawfulness is resolved
- Objection: to object to processing based on legitimate interests, and to object to direct marketing at any time
- Portability: where processing is based on consent or a contract and is carried out by automated means, to receive your data in a structured, commonly used, machine-readable format
- Withdrawal of consent: where we rely on consent, to withdraw it at any time, without affecting processing carried out before you withdrew it
- Complaint: to lodge a complaint with your local data-protection supervisory authority
To exercise these rights, contact us at privacy@eproz.business. We will respond within the time limits set by applicable law and may need to verify your identity first. If your data was given to a business that uses OmniGrowth, that business is the controller and we will forward your request to them.
Children
OmniGrowth is a business service and is not directed to children. It is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us at privacy@eproz.business and we will delete it.
Security
We use technical and organisational measures appropriate to the risk to protect personal data, including:
- Encryption of data in transit using TLS
- Access controls that limit access to production systems and personal data to authorised personnel who need it
- Authentication and access logging on accounts and administrative actions
- Periodic review of our security measures
We do not currently claim any third-party security certification or audit for OmniGrowth. If that changes, we will say so here rather than implying it.
No system can be completely secure. If we become aware of a personal data breach that is likely to result in a risk to people’s rights, we will notify the relevant supervisory authority and affected users as required by applicable law, and we will inform any customer whose data is affected without undue delay.
Changes to This Policy
We may update this policy from time to time. For material changes we will give reasonable advance notice by email or in-app notice before the changes take effect. For non-material changes we will post the updated policy here with a revised “Last updated” date.
Contact
For privacy questions, or to exercise your rights, contact us at the address below. Please include enough information for us to verify your identity and act on your request.
- EPROZ
- Privacy contact: privacy@eproz.business
You also have the right to lodge a complaint with the data-protection supervisory authority in the country where you live or work.
Privacy and legal requests go to privacy@eproz.business. That address is not a product or sales inbox.