Terms of Service

These Terms form a binding agreement between you (“Customer”, “you”, “your”) and EPROZ. If you accept these Terms on behalf of a company or other organisation, you represent that you have authority to bind that organisation, and “Customer” refers to it.

The “Effective Date” of these Terms is 23 August 2026, or the date you first accepted them, whichever is later.

OmniGrowth is a commercial growth workspace operated by EPROZ. It combines prospect discovery and AI-powered sales automation in one workspace, with a shared OmniGrowth Credits pool. A setup request on this website is reviewed before workspace access is provided. The customer workspace is at app.omnigrowth.eproz.business. This website does not claim automatic lead transfer between every module.

The service evolves over time. We may add, change or remove features, and we may update these Terms accordingly as described in the “Changes to These Terms” section.

OmniGrowth is a business service. It is offered to businesses, professionals and organisations for use in the course of their trade, business, craft or profession, and it is not designed or offered for personal or household use. By using the service you confirm that you are at least 18 years old, that you have the legal capacity to enter into a binding contract, and that you are using OmniGrowth for business purposes.

Access to OmniGrowth is through the OmniGrowth workspace. You must provide accurate information when you register and keep it up to date. You are responsible for safeguarding those credentials and for activity under those accounts, including activity by team members you invite. Tell us immediately via the Contact page if you believe credentials used with the workspace have been compromised.

You agree not to use the service to:

• Send unsolicited bulk messages or spam, or message recipients who have not opted in where opt-in is required
• Harass, threaten, defame, abuse or stalk any person
• Carry out fraud, deception or any other unlawful activity, or solicit money or data under false pretences
• Distribute illegal content, content that infringes third-party rights, or content that incites violence or hatred
• Distribute malware, phishing links or other malicious code
• Violate any law or regulation that applies to your business or your message recipients
• Interfere with the service, attempt to gain unauthorised access to it or to other customers’ data, or place an unreasonable load on our systems
• Reverse engineer, decompile or attempt to derive the source code of the service, except to the extent permitted by mandatory law
• Violate the terms of any platform the service connects to, or any applicable marketing-communications law, for example anti-spam and messaging-consent rules
• Misrepresent the identity of a message sender, including by impersonating us or any third party

We may investigate suspected violations and may suspend or terminate access for serious or repeated breaches. Where it is reasonable to do so, we will give you notice and an opportunity to put things right first.

Current subscription prices and included OmniGrowth Credit allowances are shown on the OmniGrowth pricing page, or agreed separately in writing. All prices are quoted and payable in euro (EUR) and are exclusive of VAT and equivalent indirect taxes unless stated otherwise.

Subscription charges

A paid plan is a recurring subscription for the plan you select. The amount of each charge is shown on the pricing page and at checkout before you purchase, or is agreed with you separately in writing.

Standard onboarding

The published OmniGrowth plan includes standard onboarding at no extra charge. There is no separate setup fee. Standard onboarding covers the normal initial configuration needed to get the OmniGrowth workspace ready. Custom development, extensive customisation, migrations, special integrations, additional consulting, or non-standard implementation may be quoted separately where required.

Renewal and cancellation

Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel a monthly subscription at any time from your dashboard. Unless otherwise required by applicable law, cancellation prevents the subscription from renewing and takes effect at the end of the current paid billing period.

Payment

Payments are handled by our payment processor. Recurring subscriptions are billed in advance for each billing period. Fees already paid are non-refundable except where we agree otherwise in writing or where mandatory law requires a refund. If a charge fails, we may retry it and may suspend the service after a reasonable grace period if payment remains outstanding.

Price changes

We may change our prices. We will give you reasonable advance notice by email or in-app before a price change applies to your subscription. You may cancel before the change takes effect if you do not want to continue at the new price.

OmniGrowth usage is measured in OmniGrowth Credits. The workspace provides one shared credit pool across the included products that use the common credit system. The included monthly credit allowance renews with each billing cycle. OmniLead lead discovery may use up to 0.25 credits for a returned lead with contact details. A returned lead without contact details uses 0 credits. Different OmniCloser actions consume credits at their applicable usage rates. Monthly allowances and optional shared-credit top-ups are shown on the pricing page. Those figures describe capacity, not guaranteed lead or conversation volumes. This document does not specify unused-credit rollover or expiry rules.

You retain ownership of, and control over, the content you, your team or your end users upload to or generate within the service, including contacts, files, lists and configuration (“Customer Data”). We do not acquire ownership of your customer records.

We process Customer Data to provide, secure and support the service in accordance with these Terms and our Privacy Policy, and on your instructions. You are responsible for having a lawful basis to collect and process the personal data you put into the service, and for complying with the laws that apply to your own business and to the people whose personal data you put into the service.

You can export your Customer Data while your subscription is active and for a reasonable period after termination, after which we will delete it from active systems in the normal course, subject to any retention we are required by law to apply. See our Privacy Policy for retention details.

We retain all rights, title and interest in and to the service, including all software, branding and documentation. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the service for your business operations during your subscription term.

Feedback

If you provide feedback or suggestions about the service, you grant us a perpetual, worldwide, royalty-free licence to use that feedback to improve our products and services.

OmniGrowth depends on third parties: hosting and infrastructure providers, and other processors used to operate the service, including any communications or AI providers that are documented when those capabilities are enabled. Your use of connected third-party services is also subject to their own terms, policies, charges and restrictions, and you are responsible for holding any account or approval those providers require.

Those third parties control their own availability and rules. They may change, restrict, suspend or withdraw their services, interfaces or policies, and that can interrupt or limit what OmniGrowth can do on a given channel. We do not control and cannot guarantee the availability, performance or continued existence of any third-party channel or service, and we are not responsible for their acts or omissions. A list of the categories of sub-processor we use to handle personal data is set out in our Privacy Policy.

Hosting & data location

The OmniGrowth website is hosted on cloud infrastructure in the European Union. How included capabilities host and process data is described in the relevant product sites and policies.

If OmniGrowth uses AI processing, outputs may be inaccurate, incomplete or out of date. You remain responsible for reviewing anything that matters before you rely on it. OmniGrowth does not exercise independent commercial judgement on your behalf, and it does not provide legal, medical, financial, tax or other regulated professional advice.

We make no guarantee about revenue or any other commercial outcome. Results depend on your offer, your market, your use of the service and factors outside our control. You remain responsible for your own legal, regulatory and industry compliance.

The service is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the service will be uninterrupted, error-free or secure.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to these Terms or the service will not exceed the fees you paid to us under the applicable subscription in the 12 months before the event giving rise to the claim. All amounts under these Terms are in euro (EUR).

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential or special damages, or for any loss of profits, revenue, goodwill, data or business opportunity, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, for death or personal injury caused by negligence, or for intentional misconduct.

You will defend, indemnify and hold us harmless from and against any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the service; (b) your breach of these Terms, including the acceptable-use rules; (c) your end users’ interactions with the service; (d) messages and AI-generated content sent from your account; and (e) any claim that your Customer Data infringes the rights of a third party.

Unless otherwise agreed, subscriptions run for the billing period you select and renew automatically. You may cancel a monthly subscription at any time from your dashboard. Unless otherwise required by applicable law, cancellation prevents the subscription from renewing and takes effect at the end of the current paid billing period.

We may suspend or terminate the service for cause if you fail to pay amounts due after notice and a grace period, materially breach these Terms and fail to put it right within a reasonable time, use the service unlawfully, or use it in a way that exposes us, our providers or third parties to legal, regulatory or security risk. Where an immediate suspension is necessary to protect the service, other customers or a third party, we may suspend first and notify you promptly afterwards.

On termination your right to access the service ends. You will have a reasonable opportunity to export your Customer Data before it is deleted from active systems, and you can ask us to delete it sooner, except where we are required by law to retain certain records. Provisions that by their nature should survive — including intellectual property, indemnification, limitation of liability and governing law — survive termination.

We may update these Terms from time to time. For material changes we will give reasonable advance notice by email or in-app notice before the changes take effect. For non-material changes we will post the updated Terms on this page with a revised “Last updated” date. Your continued use of the service after an update takes effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the jurisdiction in which EPROZ is established, excluding its conflict-of-laws rules. The courts of that jurisdiction will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except where mandatory law gives you the right to bring proceedings elsewhere.

Before starting formal proceedings, we ask that you contact us so we can try to resolve the matter directly.

Entire agreement

These Terms, together with any documents expressly incorporated by reference (such as our Privacy Policy), constitute the entire agreement between the parties and supersede all prior agreements on the same subject.

Severability & waiver

If any provision is held unenforceable, the remaining provisions remain in full force. A failure to exercise a right is not a waiver of that right.

Assignment & force majeure

You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for any failure or delay caused by events outside its reasonable control.

Questions about these Terms? Contact us:

• EPROZ
• Privacy and legal contact: privacy@eproz.business
• Contact page: https://omnigrowth.eproz.business/contact
• Website: omnigrowth.eproz.business
• OmniGrowth workspace: app.omnigrowth.eproz.business
• OmniLead website: omnilead.eproz.business
• OmniCloser website: omnicloser.eproz.business